Welcome to the website operated by Canvaspeak LLC. These Terms & Conditions govern your access to and use of our website and your purchase of pet supplies and related products through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or making a purchase.
1. Company Information
Company Name: Canvaspeak LLC
Address: 4204 Vincennes Pl, New Orleans, LA 70125, United States
Email: [email protected]
General Inquiries: [email protected]
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.
You may not use our website to:
- Violate any applicable federal, state, or local law or regulation
- Attempt to gain unauthorized access to our website or systems
- Interfere with the normal operation or security of our website
- Submit false, misleading, or fraudulent information
- Use our website for unauthorized commercial purposes
- Engage in activities that could damage, disable, or impair our website
We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms & Conditions have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing displayed on our website are accurate and current.
However, minor variations in product color, appearance, packaging, dimensions, or other characteristics may occur due to screen settings, manufacturing differences, or product updates.
Canvaspeak LLC reserves the right to correct errors, update product information, or modify product availability at any time without prior notice.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you regarding the order or provide an appropriate refund for the unavailable item.
We reserve the right to limit quantities purchased by individual customers or households when reasonably necessary.
5. Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily constitute final acceptance of the order.
We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, incorrect information, or other legitimate business reasons.
If we cancel an order after payment has been received, any applicable amount paid for the canceled order will be refunded to the original payment method.
6. Billing Terms and One-Time Purchases
All purchases made through our website are one-time sales.
When you place an order, you authorize the applicable payment provider to charge the total amount shown at checkout for that specific purchase.
Canvaspeak LLC does not offer subscription-based purchases or recurring billing through this website. Customers will not be automatically charged on a recurring basis for products purchased through our online store.
The total purchase price may include the applicable product price, shipping charges, taxes, and other charges clearly displayed during checkout.
You are responsible for providing accurate billing and payment information. If payment cannot be successfully processed, we may delay or cancel the applicable order.
7. Pricing and Taxes
Product prices are displayed on our website and may be changed at any time without prior notice.
Applicable sales taxes may be calculated and added during checkout based on the shipping destination and applicable tax requirements.
If an obvious pricing or listing error occurs, Canvaspeak LLC reserves the right to correct the error and, where appropriate, cancel the affected order and refund any amount already paid.
8. Payment Processing
Payments may be processed through third-party payment service providers.
By submitting payment information, you authorize the applicable payment provider to process the transaction for the total amount of your purchase.
Canvaspeak LLC does not intentionally retain complete payment card numbers or security codes on its own systems where such information is handled directly by third-party payment processors.
9. Shipping and Delivery
We ship orders in accordance with the shipping information and estimated delivery times presented on our website.
Order processing and delivery times are estimates and may be affected by factors outside our reasonable control, including carrier delays, severe weather, holidays, incorrect addresses, or other transportation disruptions.
Customers are responsible for providing complete and accurate shipping information when placing an order.
For additional information regarding shipping, please refer to our Shipping Policy.
10. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are subject to the terms set forth in our Refund Policy.
If you wish to return or exchange an eligible product, you must follow the procedures and time limits described in our applicable Refund Policy.
Nothing in these Terms & Conditions is intended to limit any consumer rights that cannot legally be excluded or waived under applicable law.
11. User Accounts
If our website allows you to create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
You agree to provide accurate and current information and to promptly update information when necessary.
Canvaspeak LLC reserves the right to suspend or terminate accounts that are associated with fraudulent, abusive, unlawful, or unauthorized activity.
12. Intellectual Property
All content appearing on our website, including text, graphics, photographs, logos, product descriptions, page layouts, icons, and other materials, is owned by or licensed to Canvaspeak LLC unless otherwise stated.
You may view and use website content for your personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, copy, republish, transmit, or commercially exploit website content without prior written permission, except where permitted by applicable law.
13. Third-Party Services
Our website may use third-party services to support functions such as payment processing, website hosting, analytics, communications, and order fulfillment.
Third-party services may be governed by their own terms and privacy policies. Canvaspeak LLC is not responsible for the independent practices, policies, or availability of third-party services.
14. Prohibited Activities
You agree not to use our website in a manner that could:
- Violate applicable laws or regulations
- Infringe the rights of another person or entity
- Introduce malicious software or harmful code
- Attempt to interfere with website security
- Collect information from other users without authorization
- Submit fraudulent orders or payment information
- Misuse promotional offers or website features
We reserve the right to investigate suspected violations and take appropriate action.
15. Disclaimer
Our website and its content are provided on an “as available” basis to the extent permitted by applicable law.
We make reasonable efforts to maintain accurate website information, but we do not guarantee that the website will always be uninterrupted, error-free, completely accurate, or continuously available.
Product information is provided for general purchasing purposes and should not be interpreted as professional veterinary, medical, or animal-health advice.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Canvaspeak LLC and its officers, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Canvaspeak LLC and its officers, employees, contractors, service providers, and affiliates from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms & Conditions, misuse of our website, or violation of applicable law or third-party rights.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
19. Changes to These Terms
Canvaspeak LLC may update or modify these Terms & Conditions from time to time to reflect changes in our business, website functions, products, services, or applicable legal requirements.
The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions to the extent permitted by law.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the State of Louisiana, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from these Terms & Conditions or your use of our website shall be handled in accordance with applicable law.